Missing Automatic iCloud Picture download to Win 10 PC

Question

pernermo Author

Level 1

6 points

Missing Automatic iCloud Picture download to Win 10 PC

iCloud Photos for Windows 10 says ‘Downloading 1021 objects’, even when there are only 7 photos on iCloud.com.

No photos are being downloaded automatically to the specified

...\iCloud Photos\Downloads folder, and this situation ‘hangs’ for days ....

I’ve tried to re-install iCloud for Windows on the Windows 10 PC, but to no avail.

What shoul I do make iCloud realize that there are only 5 photos to download, and subsequently to initiate the automatical download process ?

NB: The problem described above concerns the PC of my daughter.

On two other Win 10 PCs (with to other Apple IDs), the automatical download functions as it should.

The PC in question is a HP Pavilion Notebook Laptop-CEPV5TPA

best regards,

Per Nermo

nermo@online.no

Windows, Windows 10

Posted on Mar 21, 2020 2:09 PM

Reply

Answer 1

Best reply

CarlAVII

Community Specialist

Mar 22, 2020 6:08 PM in response to pernermo

Hello pernermo,

Welcome to the Apple Support Communities, and I understand that iCloud for Windows is constantly downloading several objects that aren't there. I'll do what I can to help.

Here are some suggestions based on what you've done already:

Check this link for any steps you haven't done already as well as verifying the appropriate installation for iCloud for Windows: Get help using iCloud for Windows
If the PC utilizes any third-party security software or uses Microsoft Defender Firewall, be sure iCloud for Windows is set as an exception: Turn Microsoft Defender Firewall on or off

Kind regards.

Reply