You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
it's happened after I downgraded to Mojave , I lost all of my datas but I have them on Machintosh HD - Data in disk utilities. , so I decided to upgraded to Catalina again but it's not worked, even though Machintosh HD - Data was successfully backup to external drives still can't access them. anyone can help?
MacBook Pro 13", macOS 10.15
What method did you use to backup your data to the external drive?
In Finder Preferences > General tab, make sure that you have checked the box to show External disks on the desktop.
Can you now navigate to your external drive and your files?
I don't even understand how to use Time Machine :).
I used Mac OS recovery to restore my machintosh HD data ( internal drive) to external drive.
I had been tried another way by use my external drive as startup volume and had install Mac OS into it. but yeah u can see , it drives me crazy zzz
Your screenshot appears to show a lack of files in the Documents folder of your internal startup drive.
Do you not have access to the files on the external drive?
As your preferences are now set, your external backup drive should show up on your desktop where you can navigate to your files. If so, can you not drag them into the Documents folder shown in the screenshot?
I don't think you used Mac OS Recovery to backup your data to your external drive. The utility doesn't do that. Was it maybe Time Machine that made your backup?
I used Mac OS recovery, well it still doesn't work. nothing appeared
Access Machintosh HD - Data
