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Belkin Lightning to Ethernet Adapter not working for iMessage, Facetime, more

I have an iPad Air (Wi-Fi only). I believe the iOS is up to date (12.4.5). I just got a Belkin Ethernet + Power Adapter with Lightning Connector (Mfr. Part Number: F8J227dsWHT).


With the adapter connected and WiFi turned off, iMessage, FaceTime and other apps that require Apple ID handshaking (e.g., App Store downloads) are not working - while all other internet-based apps function normally (e.g., browsers, email, etc.)


Can anyone out there help resolve this?


Thank you!

-- Lee


iPad Air Wi-Fi

Posted on Mar 22, 2020 12:54 PM

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Question marked as Top-ranking reply

Posted on Mar 22, 2020 4:53 PM

Not helpful. Not nice. And unwarranted.


I can't help but wonder how you achieved Level 7 with responses like the one you just gave.

8 replies

Mar 23, 2020 4:44 AM in response to LeeHall7

A couple of additional suggestions - that apply regardless of the method by which you obtain your network connection...


If you are suffering unexpected network connectivity issues, first try a “refresh” of your DHCP settings - or try manual configuration of the IP Network Settings - on your iPad.


Another cause of internet connectivity issues are unexpected “port” or “address” blocking by a firewall - or if working at home, your Home Router. For the former, you’ll need to contact your network administrator for assistance; for the latter, a restart of the Home Router can be effective.


To restart your Home Router - disconnect power, wait 30 seconds, then restart. Allow a few minutes for your Router to reboot, after which your should force-restart your iPad:


  • Models with the Home button: Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.
  • Other models: Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the top button. When the Apple logo appears, release the button.




I hope you find this to be of some help in resolving your connectivity issue.

Mar 22, 2020 4:50 PM in response to deggie

Thanks for the suggestion, but I have tried to get support from Belkin. They were unhelpful.


This is an Apple approved product and it's the only ethernet to lightning adapter Apple sells. That's why I chose it - when there are competing products for less than half the price. And that's why I am posing this question on this forum.


Thanks,

-- Lee

Belkin Lightning to Ethernet Adapter not working for iMessage, Facetime, more

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