Sound but no Video Mac Catalina

For the last week I am getting sound but no video when playing netflix, hulu, hbogo in Safari or with the Apple TV+ app. Video does seem to work on youtube in safari and netflix/hulu and the like work in Chrome. I've run disk first aid, onyx, malware bytes and restarted several times but nothing seems to help. Anyone got any ideas? I'm really wanting to finish For All Mankind!

Mac Pro, macOS 10.15

Posted on Mar 23, 2020 12:27 PM

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3 replies

John Galt

Level 10

155,078 points

Mar 23, 2020 1:45 PM in response to Chris Reid1

Did you try restarting your Mac in "Safe Mode": Use safe mode to isolate issues with your Mac.

Chris Reid1 Author

Level 1

8 points

Mar 23, 2020 3:08 PM in response to John Galt

Thank you so much. I don't know why I didn't try that. Should have known. Of course video won't play in safe mode but upon booting back up in normal mode it worked fine. Thanks again.

John Galt

Level 10

155,078 points

Mar 23, 2020 4:44 PM in response to Chris Reid1

Awesomeness!

Enjoy For All Mankind. I certainly did.

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Sound but no Video Mac Catalina