won’t allow me to delete pictures

i’m trying to delete some pictures from my camera roll, but when i do, they immediately come back and won’t let me get rid of them. please help?

iPhone 6s, iOS 13

Posted on Mar 24, 2020 3:01 PM

Reply
6 replies

Mar 26, 2020 12:36 PM in response to ecatie1167

ecatie1167,


The error message lets us know that you're using iCloud Photos and that you're out of storage. This is a great start!


You have a couple of options. You can log into your iCloud account on the iCloud website and delete your photos and/or videos from here; or you can upgrade your iCloud storage to make sure you have enough storage for all your memories.


Delete and recover photos and videos on iCloud.com

Upgrade or downgrade your iCloud storage


Hopefully this helps!

Mar 25, 2020 3:16 PM in response to ecatie1167

Hi, ecatie1167.


I'm glad you decided to reach out on Apple Support Communities. If I understand correctly, you’re having an issue with deleting the photos from your iPhone. It sounds like you’re able to delete them, but they’re immediately coming back again.


A fellow Apple Support Communities user had the same issue when they were syncing with iTunes, and had luck with this response:

I cannot delete my photos from my Iphone … - Apple Community


If you’re using iCloud Photos, try here:

Get help with iCloud Photos 


Best Regards.

Mar 28, 2020 8:59 PM in response to Teddy_B

i tried deleting pictures on the icloud website and it showed that the deleted on the website, but when i clicked back to my camera roll, it still won’t allow me to delete the pictures. i will click the delete button on the picture and it will delete at first but then when i close out of the camera roll and go back onto it, the picture shows back up again

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won’t allow me to delete pictures

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