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How I solved the Safari 13 and High Sierra problem with idmsa.apple.com unsecure connection (all Apple logins)

Like many other users since February I have encountered the "Safari 13.x - High Sierra" issue related to every Apple login service (iCloud, Apple store, developer.apple.com, Apple communities etc. ).


Here you can read some discussions concerning the issue:

https://discussions.apple.com/thread/251108056?answerId=252098530022&page=2

https://discussions.apple.com/thread/251210686

https://discussions.apple.com/thread/251196415


I tried everything, like them, without success. Then I found a solution that worked form me:


  • Go on the Apple certificate page:

https://www.apple.com/certificateauthority/


Download the Apple Intermediate Certificates


  • Double click the downloaded certificate to install it in Keychain Access.
  • You should see it now, in login certificates.



Voilà, now Safari should be able to work like usual.


This is what worked for me and I hope for you too. 🙂


Posted on Mar 25, 2020 1:50 AM

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Question marked as Best reply

Posted on Jan 18, 2021 6:19 PM

  • I have had this problem for at least a year. I can't use Safari on my MBP 15" (HighSierra 10.13.6) to access the apple store, use iCloud.com, or check my orders; instead, I have to use Chrome or Firefox (on the same mac) to access. When I tried installing the certificate "Apple IST CA 2 - G1 Certificate" as per above, I get a warning that the certificates are locked and I can't get past that error.
  • I tried the Python script mentioned below and that was, finally and thank god, successful. (See https://discussions.apple.com/thread/251210686?answerId=252326921022#252326921022).


Thanks to all for finally getting a fix that works.

45 replies
Question marked as Best reply

Jan 18, 2021 6:19 PM in response to Taro-71

  • I have had this problem for at least a year. I can't use Safari on my MBP 15" (HighSierra 10.13.6) to access the apple store, use iCloud.com, or check my orders; instead, I have to use Chrome or Firefox (on the same mac) to access. When I tried installing the certificate "Apple IST CA 2 - G1 Certificate" as per above, I get a warning that the certificates are locked and I can't get past that error.
  • I tried the Python script mentioned below and that was, finally and thank god, successful. (See https://discussions.apple.com/thread/251210686?answerId=252326921022#252326921022).


Thanks to all for finally getting a fix that works.

Aug 29, 2020 6:29 PM in response to Taro-71

Thank you Taro-71- consider yourself a genius!


This problem has been bugging me for ages! Running High Sierra and I keep updating to the latest version of Safari and yet the login problem kept occuring- I had to use Chrome, ironically, to log in to any Apple sites, such as this, which needed a sign in.


The certificate solved all that and it was an easy fix.


I'm really surprised that something so straight forward wasn't captured and rectified in one of the software updates.


Thanks again!

Nov 21, 2020 6:15 AM in response to Taro-71

It is really unbelievable impudence, but typical for Apple's arrogance and ignorance, that this problem, about which so many users complain, is not communicated by Apple and they are left alone with the problem.


Thanks to Taro-71 for the solution, which I had to search for a very long time.

How I solved the Safari 13 and High Sierra problem with idmsa.apple.com unsecure connection (all Apple logins)

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