An application on Safari will not respond to signin data

Hi musiu,

Thank you for clarifying the issue you're facing when attempting to sign in to the website. When presented with the error that the username or password is incorrect it generally leads to reaching out to the website developer or service provider for additional support. Before it leads there are you manually typing in the username and password, or is the password being automatically filled in? If it's automatically being filled in, clear the existing text, and retype the username and password.

If you continue to have issues after re-entering the passcode, or the correct information is already entered. You can isolate the issue further by logging in to a different user account on the Mac, then see if the same issue persists for this website. If you don't have another user account you can create a test user by following the steps in the article below.

Set up users, guests, and groups on Mac

Also, are you having issues logging in to any other website or just this website? If it's only this website it may be best to continue working with the website developer. You can also reach out to Apple using the available contact details found on the Get Support website.

Take care!

Hello musiu,

It sounds like you're having issues signing in to an account via a website in Safari, but you have no issues when signing in via a different web browser. To clarify a bit further is the issue with the website not loading? For example, you enter the sign in credentials, but the website doesn't load or perform any task after doing so, or are you presented with the error that the username or password is incorrect?

If you're not presented with the error that the username or password is incorrect the following article may help with reaching a resolution.

If features on a webpage don't work in Safari on Mac

Have a great day!

Hi musiu,

We're glad manually re-entering your login information resolved the issue, and was able to get you signed in successfully. It sounds as though your older password may have been saved in the web browser, and autofilling in to the website.

If you need any assistance in the future Apple Support Communities is a great place for assistance.

Take care!

Hello musiu,

It's our pleasure! In regards to clearing the history and website data in Safari this can be done by opening Safari, clicking Safari in the top menu bar, followed by Preferences > Privacy > Manage Website Data, after a few moments website data should appear in the Window. Once the information loads click Remove All.

Take care!