iPhone 7 Plus with iOS 13.4 battery drain problem

13.4.1 does not fix the problem. I’m going to give it the one week grace period for the indexing BS but have zero hopes. I spent almost 2 grand on my IPad Pro + Apple Pencil 2 and since I updated to iPadOS 13 the battery drains on standby with the screen off in less than two days, pathetic! My old iPad 2 still lasts more than a month on standby. I’ve tried everything like most of us on this thread and I get all exited every time there is an update coming up and then immediately disappointed after downloading it. It’s funny all my other devices are updated including my iPhone 11Pro Max and have no problems. Just my 12.9in IPad Pro which seems to drain excessively, but oddly...only on standby. While using it I believe the battery runs as it should. I haven’t been able to test it completely but It gives me the impression that it would last the 10hrs that it claims. The problem is and has always been the awful standby drain ever since the ipados13 update. I purchased it on os12 and it used to work perfectly and as expected, the update to 13 was the only variable. In these covid times where we depend so much on our technology this is more than frustrating!

Brilliant! 13.4 saw FaceTime fail to communicate with older devices.

13.4.1 fixed FaceTime but is destroying my battery. Just by looking at the graph I can see the power drain before my very eyes.

Apple support said to disable my email! Well, I haven’t changed any settings in years so why does it go wrong now?

I can’t be the only one with this problem now...

I’ll never buy Apple again, it’s a complete shambles.

iPhone Xs Max User:

This is quite frustrating. I upgraded to 13.4 (now 13.4.1) and I could tell within an instant something wasn't right with the battery. The battery drains at least 3x faster than before without even touching it. To test I tried the following:

Due to our current situation, I have tried everything possible and without a doubt it's an issue with the OS>type of device.

-Turn off location services

-Turn off Find my iPhone

-Turn off Background App Refresh

-Stop all applications, soft reset/hard reset

Nothing has panned out.

I haven't done the old "Wipe/Reload" Apple uses tells us which I'll certainly try this morning..

Anyway to get back to 13.3.1? I figure it will be awhile before this is fixed but it's obviously is specific to the Xs Max from what I've been reading.

Stay safe!

I have an iPhone 7, and my daughter has an 8. Both of us have experienced a set of issues, most notably excessively fast battery drain, in the last 72 hours. We think it's associated with 13.4.1 installation.

Previously, I'd end the day with 40-60% battery remaining on an average day. Now the phone is dead before end of day.

Refuze how much you want, i personally I have 1 iphone, 4 iPads, and and 1 apple watch all of wich experienced the battery drain immediately after the 13.4 update and until yesterday when i received the 13.4.1 and 6.2.1 for the watch. Again immediately after the update all devices resume to normal battery usage and work as before no changes nothing deleted. The fact that all my devices behaved the same and that after the new update resumed back to normal immediately can only mean that there was a glitch in the ios.

The phone is doing things in the background and therefore becomes hot and will consume battery power. As witnessed with previous updates, it’s probably re-organizing the file structure so provide for more efficient file access and system efficiency. Just continue to use as normal and charge as needed. It will subside in a couple days and things should return to normal.

I had this on my XSmax which improved after a few days, but never seemed as good as pre-13.4. However, with 13.4.1 it’s been even better than before...just hang in there

I’m seeing the same problem after updating to 13.4 and 13.4.1 didn’t fix it. It’s not very dramatic but I used to have lots of juice left after a normal days use and now it gets below 20% at the end of the day. I have an XR and the battery capacity shows 98%. No apps show extremely high usage.

I’m not going to follow all the advice here, but will hope for some update which hopefully may solve it. The reason why not all users may experience this, may have to do with different configurations or setup, but when all comes around, simple logic indicates that it’s probably iOS-related, since people haven’t done anything but to update.

I’ll offer my anecdote to show how a problem may occur which can’t be solved by any of the solutions offered.

Both my wife and I had iPhones SE and hers started to heat up during a visit to Brazil and in the end the battery started to bulge and she turned it off for good. Why this happened neither one of us know and the phone was destroyed.

But soon after my phone began to heat up as well and the battery drained fast. I went through all the hoops and loops suggested by the smart ones here. Nothing helped. I got my phone replaced since it was within warranty but the problem continued. I was in contact with support at Apple and they were extremely helpful and together we went through even more hoops and loops but to no avail.

I don’t remember exactly why and how I stumbled across the solution, but I somehow thought that it had to do with a work mail I had, which is basically gmail but adapted to fit in with the newspaper I work for, so it doesn’t say gmail.com if you know what I mean.

Anyway, I had added it to Apple’s Mail, but for some reason it sent requests for it constantly, I mean without pause, like some denial of service-attack of sorts. I deleted it in Mail and added it to Google’s own mail app - et voilá - problem solved. The phone became normal.

That didn’t explain why the battery of my wife’s phone exploded, and neither do I know why it didn’t work as it should with Mail. But it does suggest that the problem doesn’t lie with the user, but probably has to do with some bug or other in Mail, which doesn’t exist in Google’s client. And the same setup had been working previously, but after one update it began misbehaving.

To sum it up; when users haven’t done anything other than a normal update, it shouldn’t rest on the user to fix the problem. In my case I finally fixed it and no technical advice was of any help - and I still don’t know the real reason for the problem.

Interesting thought about Mail. When I called Apple they told me to switch off mail for 24 hours! I thought - yeah, but I need Mail. Anyway, all my mail accounts are now turned off.

I started charging my battery this morning, all seemed well. I had to make a phone call, after that, yes, you guessed it - it’s gone crazy again.

the old saying “let sleeping dogs lie” has never been more true. Take your iPhone, turn it off and just keep it in a drawer for ever - it’s more useful there!

Samsung here I come...

Well, I updated to 13.4.1., and - guess what - battery still drains massively, though admittedly not as fast as before.

However, my iPhone 6S+ (128gb) is still losing around 50% of the battery by lunchtime, and down to 20% by mid-afternoon, necessitating at least one daily recharge.

Despite telephoning Apple, as all the stores are shut, all they could do was tell me to do a backup, then wipe the iPhone, before setting it up as a new device, then reinstalling the backup.

I spent several hours doing this yesterday, and it has given me no real improvement.

As others have said, these Forums aren't read by Apple (despite them running them, and censoring them too), so you have to wonder what the point is when solutions aren't easy to locate, or - as in this case - the solution is the same old "wipe/restore" scenario.

The fault has to be in the iOS itself which is running some proces in the background, and is causing people's devices to drain the battery like mad, and - in some cases - massively overheat too.

I also fear that it may have something to do with the iOS not recognising when the device is off or powered down, as according to my device, it says my iPhone was on for more than 8 hours yesterday, but off for less than 5 minutes.

That cannot be correct.

iOS13.4 or 13.4.1 clearly believes a device is "on" all of the time, even when it isn't, and that's why I think it's causing the problems it is doing.

Seeing as the only thing all of us have done, is upgrade the iOS, it cannot be anything but the iOS itself.

The sooner we get iOS 13.5 or 14.0 the better!

I just hope Apple doesn't introduce a whole load of other problems into the mix.

L.Finch (USA)

I did all five fixes include full reload and problem did not go away

After updating from 13.4 to 13.41 it was exactly the same

My phone used to last all day but now it drains in about 4 hours

Is Apple going to fix this?

I have a 2 year upgrade coming and am thinking this is a reason to switch to Android as I cannot do business with my phone dying every 4 hours

it’s fucking crazy Apple doesn’t react !

Telling us only fucking solutions not working and making us losing time !

Come on Apple !

Steve Jobs is turning himself in his sepulture !

Your behaviour is not relevant to such a firm !

Please make Apple great again !

Mike, calm down. You will hurt yourself.

The beta of iOS 13.4.5 is already being tested. If you want to make sure your situation is covered in it contact Apple support and tell them the specifics. In case news is slow in your area there is a pandemic going on which is stopping or delaying lots of things.

Same Here, i have replaced a Tab S which I had for around 6 years with an Ipad. I was amazed at how good it performed and how long the battery was lasting. Guess what ? 7 months later after upgrading to IOS 13.x.x I started having battery issues. Now the battery last about as long as my old Tab s which has years of daily usage. And honestly this is just a tablet; Who has the time to reinstall uninstall, reset, restore from backups monitor the battery, monitor the applications etc. I spend my carrer working with complex It infrastructures as a living and honestly when I am not working I really don’t feel like troubleshooting what is in fact a botched update to start with. Hopefully IOS 14 will fix this. Don’t bother answering I’m just ventilating my frustration. Oops gotta go my battery is dying on me , again ;)

Thank you for sharing your experience. I have frequently posted on this thread because I have an iPad Pro - which worked flawlessly for two years. I updated to iOS 13 and bam : my battery life went from 20 hours to 3. Battery health is 91%.

I've done two factory resets as well as all the other troubleshooting. For six months now I have sought a resolution.

I am still working with Apple advisers and will post any positive results on this thread or the other thread I started in the iPad forum.

Solidarity is a good thing as we deal with these issues. Hopefully together we will find resolutions.

What is your email app linked to? What happens if you leave the app but delete the mail account? Do you have it set up to “push” the emails?

Mine is connected to an Outlook account and push is set to off. Previous issues were with private (company) accounts attempting to repeatedly loading emails. Don’t know if this helps...