You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
My IPhone 7 plus cannot receive incoming calls. The screen who is calling comes on along with ringing but when i accept the call there is no sound and the usual time that runs for how long the calls are going for is stuck at 00:00. However I have no problem calling people when I call them myself, the problem is only when someone calls me.
iPhone 7 Plus, iOS 13
Hello jelisha49,
I understand that you're unable to receive calls on your iPhone 7 but have no issues calling people on your phone. I am happy to provide some information.
Below is an article for not being able to receive calls. Follow the steps provided in the article.
If you can't make or receive calls on your iPhone
Keep posted and let me know if after following the steps in that article if you're able to receive calls.
Have a great day!
Hello jelisha49,
I understand that you're unable to receive calls on your iPhone 7 but have no issues calling people on your phone. I am happy to provide some information.
Below is an article for not being able to receive calls. Follow the steps provided in the article.
If you can't make or receive calls on your iPhone
Keep posted and let me know if after following the steps in that article if you're able to receive calls.
Have a great day!
IPhone cannot receive incoming calls (but ringing still works)
