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Homepod disconnects or stops playing music from itunes randomly

Homepod was just updated to 13.4. I did NOT notice this issue previously but others are reporting the exact same issue on other forums.


The first thread details the issue perfectly.

https://forums.macrumors.com/threads/homepod-stops-playing-music-from-itunes-windows.2215843/

https://www.reddit.com/r/HomePod/comments/eq4lg3/itunes_and_homepod_constantly_disconnect/


When using the homepod as a speaker from iTunes it will randomly stop playing music and display a dash like this "-" next to it. If I deselect it and click it again it will start playing sound again. If I stop the track and play again, it will start playing again.


Playing from windows 10 PC, fully updated.

iTunes 12.10.4.2

Homepod 13.4


The issue seems to happen less when I use the homepod as the only device checked to play music to. If i check other devices, like the apple TV and computer itself to play as well the issue happens more often. My WiFi is solid with no deadspots, I've done a speed test and poor mans site survey with my iPhone to test speeds with no issues. Also to rule out WiFi as the issue i can play from my iPhone to the homepod and apple TV without the problem.


I suspect its an iTunes issue or possibly the homepod struggling to stay in sync with iTunes. Please read the other threads before suggesting solutions already purposed as I've tried them all.


This clearly seems like a bug but I don't know where to submit bug reports for the homepod.


Thank you in advance.


Posted on Mar 25, 2020 7:34 PM

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Homepod disconnects or stops playing music from itunes randomly

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