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User profile for user: artteacher555
artteacher555 Author
User level: Level 1
10 points

Problem with Safari & google classroom

I am a teacher using google classroom for the first time during this new remote learning situation. Everything was working fine until the Safari 13.1 update that happened yesterday 3/25. Now when I'm on google classroom, none of the files will display on the page and when I click on them it says "couldn't preview file, there was a problem displaying this image." Also when I tried clicking on a video link in my gmail account I got another error message "An error occurred. Please try again later."


Can anyone please help me fix this?



MacBook Air 13", macOS 10.13

Posted on Mar 26, 2020 7:05 AM

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User profile for user: Eric Root
Eric Root
User level: Level 10
684,609 points

Posted on Apr 1, 2020 12:33 PM

Do you have any Parental Controls set on the child's user account?


Try Safari/Preferences/Privacy and uncheck Prevent cross-site tracking.


If you boot the child's account into the Safe Mode, does it work?


Safari can’t open a website.    


 Safari – slow page loads.       


 Safari - Unsupported third-party add-ons may cause Safari to unexpectedly quit or have performance issues.   


Safari doesn't load a page or webpage items are missing.    



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Problem with Safari & google classroom

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