Netflix will no longer play in Safari; Error Code S7702 - 1003

Since updating to 10.15.4 Catalina, Netflix will no longer play in Safari. Every time I try to watch something I keep receiving the Netflix Error Code S7702 - 1003. I've done some searching around on the web and can't find anything relating to the code. This isn't anything to do with Netflix throttling the quality or struggling to provide a service due to the current situation we are all in, as last night I tested my Apple TV, PS4, iPhone, Smart TV & Chrome (On my MacBook). All of which started playing immediately. The issue seems to be local to Safari its self. I feel begrudged to start using Chrome as I much prefer Safari and believe it to be more secure.


I have a feeling it could be to do with security settings perhaps on Safari, but having a look I couldn't spot anything different. If anyone could shed any light on the subject, it would be much appreciated.


Thanks

Rob


MacBook Pro 15", macOS 10.15

Posted on Mar 26, 2020 11:29 AM

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Posted on May 17, 2020 5:23 AM

Hi! Was having the same problem on my MacBook Pro 2019 Catalina 10.15.4. Fixed by doing the following. Safari > Preferences > Privacy > Manage Website Data > Search "Netflix" > Remove, then Force Quit Safari and try Netflix again.

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Netflix will no longer play in Safari; Error Code S7702 - 1003

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