My iPhone says refunded or purchased with a different ID when I try to
When I try to update my apps it says refunded or purchased with different ID so I can’t update them
iPhone 6 Plus, iOS 12
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Best reply
Try signing out of the App Store/iTunes and then back in.
Check your purchases history to see which apps/purchases weren’t made by the current ID.
If all the apps that need updating show in your Purchases History, contact iTunes Support. Either use the form or scroll to the bottom of the page in the 2nd link. Follow through the screens to get a chat or telephone option.
iTunes Store - Contact Us - Official Apple Support.