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bonita34 Author

Level 1

4 points

My iPhone says refunded or purchased with a different ID when I try to

When I try to update my apps it says refunded or purchased with different ID so I can’t update them

iPhone 6 Plus, iOS 12

Posted on Mar 26, 2020 2:06 PM

Top-ranking reply

Eric Root

Level 10

684,627 points

Posted on Mar 26, 2020 2:33 PM

Try signing out of the App Store/iTunes and then back in.

Check your purchases history to see which apps/purchases weren’t made by the current ID.

Purchase History Review.

If all the apps that need updating show in your Purchases History, contact iTunes Support. Either use the form or scroll to the bottom of the page in the 2nd link. Follow through the screens to get a chat or telephone option.

iTunes Store - Contact Us - Official Apple Support.

iTunes Support – world wide

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My iPhone says refunded or purchased with a different ID when I try to

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