You need to reinstall macOS.
Reinstall El Capitan or Later Without Erasing Drive
Please be sure you back up, if possible.
- Restart the computer. Immediately, at or before the chime, hold down the Command and R keys until the Apple logo and progress bar appear. Wait until the Utility Menu appears.
- Select Disk Utility and click on the Continue button.
- Select the indented (usually, Macintosh HD) volume entry from the side list.
- Click on the First Aid button in Disk Utility's toolbar. Wait until the Done button activates, then click on it.
- Quit Disk Utility and return to the Utility Menu.
- Select Install OS X and click on the Continue button.
If this doesn't fix the problem, then run the Apple Hardware Test to determine if the camera is still functional: Apple Hardware Test. You may need to have it replaced after the stores re-open.
Make an appointment at the Apple Genius Bar for service. If you need to find an Apple Store - Find a Store - Apple. Also, see How to find your nearest Apple Authorized Service Provider (AASP) or Distributor (AAD).