Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

MacBook Pro 2017 (13-inch) camera doesn't work

I bought this MacBook Pro back in the Spring of 2018. I did not have much use for the camera until recently, when I have been trying to FaceTime and Zoom somer friends. To my surprise, in every app I try to use the camera, it says that there is no camera available. I have tried an SMC reset and I've tried resetting the camera with the terminal but nothing has worked. I think it might be a hardware issue because "internal camera" has never been an option in any app, I can't find the camera in the activity monitor, and the commands in Terminal ("sudo killall VDCAssistant" and "sudo killall AppleCameraAssistant") just return a message that reads "No matching processes were found".

MacBook Pro 13", macOS 10.14

Posted on Mar 29, 2020 6:39 AM

Reply
Question marked as Best reply

Posted on Mar 29, 2020 6:41 AM

Reset PRAM:  Reset NVRAM or PRAM on your Mac - Apple Support


Reset  SMC:   How to reset the SMC of your Mac - Apple Support   Choose the appropriate method.


Startup in Safe mode. https://support.apple.com/en-gb/HT201262

To leave Safe Mode, click  in the menu bar and choose “Restart”

Similar questions

2 replies

MacBook Pro 2017 (13-inch) camera doesn't work

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.