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I have problema with my debit ,crédit card

my child was using my card and was masas buying things in games ,si now i changed to card with low money and give it to her another one ,but when she try using didnt let buy nothing and the card have money on it

Posted on Mar 27, 2020 5:24 AM

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5 replies

Mar 28, 2020 1:35 PM in response to XHonourX

Hello XHonourX,



Thanks for that info and for choosing the Apple Support Communities. If I understand correctly, you are unable to unable to make purchases, even after trying another payment method. To help with this situation, please see the steps in this Apple resource on payment method issues, and then contact Apple if you need any further assistance.



If your payment method is declined in the App Store or iTunes Store

Contact Apple Support 



Cheers!

I have problema with my debit ,crédit card

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