Hi,
Ever since upgrading to Catalina 15.4 4 days back. Getting a sleep kernel panic. System restarts evertime I wake it from sleep.
Its to the level I am afraid of putting it to sleep any longer.
I am on 16" Macbook pro, and using since 3 months and Issue never came before 15.4 update
Check the logs below -
Brand new 64gb pro machine got yesterday.
First thing I did was update the OS. Machine has been unstable since. Freezing up with 2 thirds of the screen going black with top half still rendered, freeze and reboot. Failure to come out of sleep with a panic. Stuttering in general around the OS where it hangs and can get fan firing up.
This is on a brand new machine. Tempted just to send it back and get fresh. Already been on to support.
You have a ton of third-party extensions installed any one of which could be causing the problem. The panic log suggests that it started in the video drivers. Boot the computer into Safe Mode and see if the panics continue.
About Using Safe Mode
Dealing with Kernel Panics
Disconnect any third-party peripherals including any USB hubs. How to use safe mode on your Mac, Use safe mode to isolate issues with your Mac - Apple Support then boot the computer into Safe Mode: Use safe mode to isolate issues with your Mac - Apple Support and Playing Safe- what does Safe mode do? See Diagnosing problems- crash, freeze, panic, or spinning beach ball?, Don’t Panic! Understanding & Troubleshooting Kernel Panics in macOS, How to fix kernel panics after installing OS X updates | MacIssues, and If your Mac restarted because of a problem - Apple Support.
Kernel panics are indicative of possible hardware failure, so you should Check your Mac with hardware diagnostics or AHT. Kernel panic logs are found in: /Library/Logs/DiagnosticReports/ folder.
If you have no success figuring what is happening then you may need to examine the software you have running when the panics occur. Be sure it’s all current. If you must to resolve the problem erase the disk and reinstall macOS. Follow this outline to reset the computer to the factory-new state: Factory reset of your Mac - Apple Support.
Boot Into Safe Mode
Thanks Kappy,
Yeah I tried safe mode and obviously it's some kind of kernel panic so does not occur there.
I wanted to figure which kernel it is. Since I have not made any change to the system in last 3 months with zero kernel panic and immediately after 15.4 there are kernel panics.
I have tried going back with Time Machine as well... on restoring to 15.3 with same setup there are no kernel panics and immediately after updating to 15.4 there are kernel panics on going to deep sleep.
I have read the Kernel log -
loaded kexts:
com.rugarciap.DisableTurboBoost 0.0.1
com.avatron.AVExFramebuffer 1.7
com.bongiovi.DPSReflector 1.0.6
com.iospirit.driver.!AIR!C 4001
at.obdev.nke.LittleSnitch 5430
com.cleverandson.driver.XAerial 1.0.0
com.iospirit.driver.rbiokithelper 1.32
com.avatron.AVExVideo 1.7
com.intel.driver.EnergyDriver 2.0
com.paragon-software.filesystems.ntfs 100.5.15
I have 9 extra kernels loaded almost all are well known and none related to Graphics
Little Snitch, Paragon NTFS, Turbo Boost disable, Avatron Air Display (removed now), Bongiovi DSP, Candelair IR manager (removed now so that took out 2 iospirit kext),
unable to remove this kext - com.cleverandson.driver.XAerial 1.0.0
Please let me know on how to remove this kext file. Its not getting deleted
Still getting sleep issues. Any idea on which Kext can cause issues?
No way to tell without trial and error. You have a metric ****-ton of extensions, so it might take a while.
Since you know from Safe Mode that it is one of them, uninstall each one-by-one until you don't get panics. That would be the one.
It happened in the graphics area, but that may just be a red herring. You can try starting with things that affect the graphics subsystem.
Hi,
So I was able to reproduce the kernel panic in safe mode also...
took 4 hours in sleep mode to reproduce for it to go in deep sleep aka hibernate mode
now what to do?
every time its same error
panic(cpu 0 caller 0xffffff8016a91b2c): Sleep transition timed out after 180 seconds while entering darkwake on way to sleep. Suspected bundle: com.apple.iokit.IOGraphicsFamily. Thread 0x74.
Then it is either a bug in Apple's kernel extensions, or you have a hardware fault.
Its not hardware since the issue goes away on reverting to 15.3 Catalina... Its some kind of Kernel issue
Getting this one now
Most likely culprit is Parallels.
I have the same problem on my 16- inch MacBook. I do not have a ton of third party extensions. Before 15.4 everything works fine.
I have the same problem on my 16- inch MacBook. I do not have a ton of third party extensions. Before 15.4 everything works fine.
That's what happens with kernel extensions after an update. The developers who rely on the aren't very good at writing them. They're buggy and tend to fail with OS updates. That is why Apple has deprecated them and probably won't be supporting them in macOS 10.16.
Lots of people seem to be having this problem, I am on my MacBook Pro and a brand new iMac i9. Since getting my first Mac in 1998 this is the first time I have posted a problem to the support forum....so fed up, and disappointed.
I am not running parallel and it does this on two different machines (MacBook Pro 2014 and iMac i9)
this is the first time I have posted a problem to the support forum....so fed up, and disappointed.
Did you start your own post? I can only find replies to others.
Start your own thread and post any kernel panic logs and an EtreCheck report.
Barney,
Essentially the point is other users are also facing this issue. and since I have been able to reproduce same in safe mode its to do with Apple kernel files. Plus 15.4 just came out 4 days back. so there might be other users facing same issue as well.
Till date there seems to be no solution other then reboot and save all work before every sleep
Barney,
Essentially the point is other users are also facing this issue. and since I have been able to reproduce same in safe mode its to do with Apple kernel files. Plus 15.4 just came out 4 days back. so there might be other users facing same issue as well.
Till date there seems to be no solution other then reboot and save all work before every sleep
I'm not experiencing any problems and have been running .4 for several months on two very different Macs. I am currently running the .4 release without issues.
I haven't seen any other long-time posters report of problems, nor do I remember seeing anything noted by anyone else in the rumor mills (but, I don't pay much attention to them anymore).
The point is, if you want help with your specific problem, you have to create your own post to focus on your problems specifically.
So couple of hours of looking and reading around I have managed to delete/disable all kext files. Lets see tomm if the issue reoccurs.
Question: Kernel panic sleep Catalina 15.4
