This two factor authentication is driving me nuts. The only place it works is on my MAC. I can't approve my own iPhone with it, nor my iPad. Any suggestions? It just says waiting for approval and none of my other devices gets a message for this approval
I assume it is set up on the two device you mention. See Two-factor authentication for Apple ID https://support.apple.com/en-us/HT204915 See this section especially Set up two-factor authentication for your Apple ID. From this section, "Two-factor authentication is available for Apple ID accounts with at least one device that's using the latest iOS, iPadOS, or macOS. Learn more. You can follow these steps on your iPhone, iPad, or iPod touch to turn on two-factor authentication."
Try to generate a code from your trusted device. See Get a verification code and sign in with two-factor authentication https://support.apple.com/en-us/HT204974
“Whenever you sign in with your Apple ID on a new device or browser, you'll confirm your identity with your password plus a six-digit verification code. There are a few ways you can get a verification code. You can use the code displayed on your trusted device, get a text or phone call, or generate a code from your trusted device.” A trusted device is an iPhone, iPad, or iPod Touch with iOS 9 and later or a Mac with OS X El Capitan and later that you've already signed into using two-factor authentication.
I assume it is set up on the two device you mention. See Two-factor authentication for Apple ID https://support.apple.com/en-us/HT204915 See this section especially Set up two-factor authentication for your Apple ID. From this section, "Two-factor authentication is available for Apple ID accounts with at least one device that's using the latest iOS, iPadOS, or macOS. Learn more. You can follow these steps on your iPhone, iPad, or iPod touch to turn on two-factor authentication."
Try to generate a code from your trusted device. See Get a verification code and sign in with two-factor authentication https://support.apple.com/en-us/HT204974
“Whenever you sign in with your Apple ID on a new device or browser, you'll confirm your identity with your password plus a six-digit verification code. There are a few ways you can get a verification code. You can use the code displayed on your trusted device, get a text or phone call, or generate a code from your trusted device.” A trusted device is an iPhone, iPad, or iPod Touch with iOS 9 and later or a Mac with OS X El Capitan and later that you've already signed into using two-factor authentication.
Unfortunately, it only gives me verification for my MAC and sends same notice to my phone. It keeps telling me that i need to verify my phone and my iPad... and when I go through the steps... it just hangs and says waiting for verification. there is no where on the white screen to enter a verification code nor is anything sent to my MAC, iPad, etc. etc. etc. However, I am still signed in to all devices. Very strange
Yes, I'm on the phone with support now. i wish I could just turn it off LOL. It's all strange, because I am still signed on all devices, but keeps asking me to verify... but won't let me! argh. Oh well. thanks for the advice
It seems strange to me too. And, as far as you know, 2FA is set up properly on your iPhone and your iPad, right?
You are very welcome. I'd appreciate it you would post back and let me know what comes of your phone support.
Just spoke with apple support. nothing I can do , except update to latest version 13.4 on all devices... not sure that will fix it. I will try later. Oh well. I'm on 13.3.1 on everything.
Thanks!
Thank you for letting me know. I was thinking why not try getting a code from the Mac?
I can't approve my iPhone and it is a trusted device on my icloud
