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Level 1

8 points

Front camera not working

My phone did not fall nor get wet or any obvious uses and for some reasons while on a video chat a purple line appeared and since then more lines appear and screen sometimes flicker only on camera

iPhone XS Max

Posted on Mar 27, 2020 4:47 PM

Best reply

Juitse

Level 3

651 points

Posted on Mar 27, 2020 5:37 PM

Hi shanice292,

Thanks for using the  Apple Support Communities.

It is likely a hardware issue of the camera component. Please contact Apple Support to get further assistance.

Best Regards,

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Front camera not working

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