Apple Intelligence now features Image Playground, Genmoji, Writing Tools enhancements, seamless support for ChatGPT, and visual intelligence.
Apple Intelligence has also begun language expansion with localized English support for Australia, Canada, Ireland, New Zealand, South Africa, and the U.K. Learn more >
Apple Intelligence has also begun language expansion with localized English support for Australia, Canada, Ireland, New Zealand, South Africa, and the U.K. Learn more >
You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
Hi,
I keep having this searchupgrade box keep popping on my screen. Regardless of clicking deny or allow the box just keeps popping up. I also realized that my MacBook has been running rather slowly ever since, especially if I'm going on the internet. Can anyone please help me with this. 🙏🙏
MacBook Pro 13", macOS 10.13
Hello annalouise87 and welcome to Apple Support Communities.
I see you are having some issues with an app called SearchUpdate.
That app is considered to be malware and it's also likely what is slowing down your Mac.
Start by deleting the app which you should find in your Applications folder. Then, reboot the Mac in Safe Mode in order to clear caches and give yourself a good foundation.
How to use safe mode on your Mac - Apple Support
After a safe boot, restart the Mac again normally and test. If you are still experiencing slowness or the references to SearchUpgrade continue, then consider installing and running MalwareBytes.
Malwarebytes for Mac — Mac Antivirus Replacement | Malwarebytes
There is also a good resource with tips for avoiding this kind of issue in the future.
Protect your Mac from malware - Apple Support
Cheers.
Hello annalouise87 and welcome to Apple Support Communities.
I see you are having some issues with an app called SearchUpdate.
That app is considered to be malware and it's also likely what is slowing down your Mac.
Start by deleting the app which you should find in your Applications folder. Then, reboot the Mac in Safe Mode in order to clear caches and give yourself a good foundation.
How to use safe mode on your Mac - Apple Support
After a safe boot, restart the Mac again normally and test. If you are still experiencing slowness or the references to SearchUpgrade continue, then consider installing and running MalwareBytes.
Malwarebytes for Mac — Mac Antivirus Replacement | Malwarebytes
There is also a good resource with tips for avoiding this kind of issue in the future.
Protect your Mac from malware - Apple Support
Cheers.
Searchupgrade keeps popping up
