Dell U2419HC monitor USB-C connection to Macbook (Retina, Early 2016)

Hi


I have recently purchased a Dell U2419HC monitor to use with my 2016 MacBook. I bought it specifically to use the USB-C connection and the USB ports on the monitor, but when I connect it with the USB-C cable and select USB-C as the input, it says:


"Scanning for signal", followed by "No USB Type-C signal from your device"


I'm therefore having to connect it with an HDMI cable.


Also, none of the USB ports on the monitor seem to work - they don't connect a device to the Macbook or charge the device.


I've read that Dell does not support Mac OS, but I'm hoping there's a work around.


Can anyone help me with this? Would purchasing a USB-C / DP adapter help?


The OS is macOS Mojave, 10.14.6.


Thanks!

MacBook, macOS 10.14

Posted on Mar 28, 2020 3:23 AM

Reply

Similar questions

4 replies

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Dell U2419HC monitor USB-C connection to Macbook (Retina, Early 2016)

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.