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Apple TV 3rd gen with YouTube app “An error occurred loading this content. Try again later.”

Apple TV 3rd gen with YouTube app “An error occurred loading this content. Try again later.”


Every time I tried to watch my youtube music videos on apple tv I get this message Apple

“An error occurred loading this content. Try again later.”


[Edited by Moderator]

Apple TV

Posted on Mar 28, 2020 5:18 AM

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Question marked as Top-ranking reply

Posted on Mar 31, 2020 11:49 AM

Hello.


I have the same problem. Watched 4-5 youtube videos /VEVO/ and then stopped working. i deleted cookies/temp files/upgraded to latest FW / restarted the whole device / restarted to factory settings / restarted my Internet connection (router) / Nothing is working. My device is also APPLE TV 3RD GEN.


Any clue how can this be fixed ?

Thanks !


Viktor

36 replies
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Apr 6, 2020 6:54 AM in response to yzo40

If it is something that Apple can fix, they will. You can contact them at apple.com/feedback or you can call AppleCare. However if the only issue is with Youtube, then the source is almost certainly a Youtube issue and that is who you should contact for support.

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Apr 6, 2020 11:58 AM in response to tinus007

I have the same issues on both my gen3 apple tv that just won’t play all video content on youtube . It would be theft in my opinion, that i have to replace 2 apple tv devices for 4th gen. apple tv’s costing me at least €300 - 400€. than i would seriously considder to swap them for a google device ... which is a quality setback in my opinion

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Apr 11, 2020 9:17 AM in response to tinus007

Called apple care support, the issue was on YouTube. I bought Apple TV to watch YouTube on non smart tv, apple is responsible for fixing the app. Apple sold the Apple TV showing something is available, now they claim those features are not support. Awful product service from such a company

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Apr 29, 2020 10:16 PM in response to win1m

I’m receiving this same error message with Apple TV 3rd generation A1469 but mine is on HBO NOW. I thought it might be HBO because there was a notice that after April they weren’t continuing support for HBO NOW on 3rd generation Apple TV’s. But, it’s not yet the end of April today AND the message now says they are extending support for another 2 weeks. It’s Apple and it’s on other apps than YouTube.

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Apple TV 3rd gen with YouTube app “An error occurred loading this content. Try again later.”

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