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Cancel subscriptions on an old account

I am receiving emails about money that I have to pay for subscriptions that I suppose to have with my old Apple ID account. I want to delete any possible subscription that I have with that account, however, no Mather the times I tried online, the system keep taking me to Apple Music with my current account. Can anyone help me to delete that subscriptions of my old account (it is with a completely different email that my current one)? Thanks.

Posted on Mar 28, 2020 10:15 AM

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Posted on Mar 28, 2020 10:16 AM

Check out your subscriptions here View, change, or cancel your subscriptions https://support.apple.com/en-euro/HT202039

 

If you have a problem with a subscription, see Subscriptions and Services https://support.apple.com/en-euro/billing See the request a refund link. It will take you to Request a refund for apps or content that you bought from Apple https://support.apple.com/en-euro/HT204084

 

You also can get Apple telephone support for help in solving the problem using this link https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362

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Question marked as Best reply

Mar 28, 2020 10:16 AM in response to KarentCamacho

Check out your subscriptions here View, change, or cancel your subscriptions https://support.apple.com/en-euro/HT202039

 

If you have a problem with a subscription, see Subscriptions and Services https://support.apple.com/en-euro/billing See the request a refund link. It will take you to Request a refund for apps or content that you bought from Apple https://support.apple.com/en-euro/HT204084

 

You also can get Apple telephone support for help in solving the problem using this link https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362

Cancel subscriptions on an old account

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