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Main search engines show blank page even after virus is gone

Google, Bing, Yahoo, and DuckDuckGo don't work on my MacBook pro when I'm using Safari. They work just fine when I use a different browser and they also work on my iPhone. I just did an update yesterday on my computer and after that I tried to download a game on Origin (but Origin was down) and then I set up my new external hard drive.

The search engines were working just fine even after all of that. I use my computer today and this issue started. I immediately thought it was a virus so I did a quick scan with Malwarebytes and found two suspicious things. I deleted them but then, even after restarting my computer and relaunching Safari, I still have the same problem. I did another scan and it said there are no suspicious things.

MacBook Pro 13", macOS 10.13

Posted on Mar 30, 2020 3:15 AM

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Top-ranking reply

Level 10

83,952 points

Posted on Mar 30, 2020 3:56 AM

1. Startup in Safe Mode: https://support.apple.com/en-us/HT201262

Login to your account.

Launch Safari and test.

To exit Safe Mode, click  in the menu bar and choose “Restart”.

Launch Safari holding the shift key down and test.

2 .Backup the computer

Reinstall macOS from Recovery.

https://support.apple.com/en-us/HT204904

3. If this doesn’t help:

Download EtreCheck, run it to see if there is any adware installed or not.

https://etrecheck.com

Click “Free download” button,

Open Downloads folder, click on it to open, and then select ”Open”.

“Choose a problem” from the popup menu box, and then “Start EtreCheck” in the dialog.

Click “Share Report” button in the toolbar, select “Copy report” .

Paste the report when you reply.

Note: This is a diagnostic test.

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1 reply

Top-ranking reply

Level 10

83,952 points

Mar 30, 2020 3:56 AM in response to blue_monkey_umbrella

1. Startup in Safe Mode: https://support.apple.com/en-us/HT201262

Login to your account.

Launch Safari and test.

To exit Safe Mode, click  in the menu bar and choose “Restart”.

Launch Safari holding the shift key down and test.

2 .Backup the computer

Reinstall macOS from Recovery.

https://support.apple.com/en-us/HT204904

3. If this doesn’t help:

Download EtreCheck, run it to see if there is any adware installed or not.

https://etrecheck.com

Click “Free download” button,

Open Downloads folder, click on it to open, and then select ”Open”.

“Choose a problem” from the popup menu box, and then “Start EtreCheck” in the dialog.

Click “Share Report” button in the toolbar, select “Copy report” .

Paste the report when you reply.

Note: This is a diagnostic test.

Reply

Main search engines show blank page even after virus is gone

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