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Resetting someone else's iphone

I have the iphone 6S of an ex colleague who returned his iphone to us but has kept the telephone number. I am concerned that if I reset the phone it may affect his current personal iphone too. I have the various log-ins and passwords for it and he is not currently using the icloud address etc that he used previously. Can I just go ahead or is there a different reset system I need to use? Many thanks - Paul

Posted on Mar 30, 2020 6:47 AM

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Posted on Mar 30, 2020 6:49 AM

Follow the instructions here: https://support.apple.com/en-us/HT201351

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Resetting someone else's iphone

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