Mojave trackpad doesn't really work..driving me nuts now !

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Level 1

11 points

Mojave trackpad doesn't really work..driving me nuts now !

Since i updated from High Sierra to Mojave, my trackpad doesn't really work. I can't use two finger tap to open a folder nor three finger drag. In fact all that works is one finger tap. They're all switched on in system preferences. I've done all the usual stuff like zapping the Pram on start up. Running out of ideas now. Does anyone know where the preference file for the trackpad lives? Doesn't seem to be in the library where it was in High Sierra. Cheers

MacBook Pro 13", macOS 10.13

Posted on Mar 30, 2020 7:30 AM

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Answer 1

Wilddrums

Level 5

4,274 points

Mar 30, 2020 11:21 AM in response to steviehat

That's odd. I know you tried many things but just to be sure:

Anything suspect in System Preferences > Accessibility?

Any other devices connected?

Did you try reseting the SMC?

Create another user on the Mac. Same problem when logged with that user?

Restart in Safe Mode: How to use safe mode on your Mac - Apple Support. Same problem?

Run Diagnostics on the Mac: How to use Apple Diagnostics on your Mac - Apple Support

Report back here.

WD

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Answer 2

steviehat Author

Level 1

11 points

Mar 30, 2020 10:13 AM in response to Wilddrums

Hi , thanks for getting back to me so soon. Yeah I just had a look and it doesn’t seem to be in either the system library or the user library. I’m all out of ideas now and can’t find anything on line that suggests a fix. Plenty of people asking similar trackpad questions, but no answers that I can see.

Chreers

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