Apple’s Worldwide Developers Conference to kick off June 10 at 10 a.m. PDT with Keynote address

The Keynote will be available to stream on apple.com, the Apple Developer app, the Apple TV app, and the Apple YouTube channel. On-demand playback will be available after the conclusion of the stream.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Request to sign in as previous owners Apple ID what do I do

What do I do It’s my first iPhone

iPhone 6s, iOS 13

Posted on Mar 30, 2020 12:06 PM

Best reply

Eric Root

Level 10

684,147 points

Posted on Mar 30, 2020 12:16 PM

Where are you being asked to sign in with the old ID? Are you seeing an Activation Lock? Is this for an app update? More information would help.

If you are seeing an Activation Lock, you will need to contact the previous owner to have them log out of iCloud or go to https://www.icloud.com/find/ My Phone and erase the device, then remove it from their account. If you can’t do that, the device is useless.

Turn off Activation Lock - Apple Support.

If this is for an app update, one option is to delete the apps/purchases made by the other ID and download them using the new ID if desired. If necessary, check your purchases history to see which apps/purchases weren’t made by the current ID.

Purchase History Review.

View in context

Request to sign in as previous owners Apple ID what do I do

Similar questions