Camera won't work

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Fiery Author

Level 1

5 points

Camera won't work

after upgrade to catalina, my webcam not working. I'm using macbook pro 2017. any clue?

MacBook Pro Retina

Posted on Mar 31, 2020 7:25 AM

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Answer 1

Top-ranking reply

leroydouglas

Community+ 2025

Level 10

198,822 points

Mar 31, 2020 7:39 AM in response to Fiery

Try resetting NVRAM/PRAM http://support.apple.com/kb/ht1379

Try resetting the SMC https://support.apple.com/en-us/HT201295

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Answer 2

VikingOSX

Level 10

123,218 points

Mar 31, 2020 7:44 AM in response to Fiery

Check again that the USB connection is good, and reboot. If you have a USB hub, does the web cam work through that?

Catalina only supports 64-bit applications and drivers. If your (anonymous) webcam required 32-bit vendor software installed to use it, then Catalina will not support it. If this is true, check with the webcam vendor for 64-bit software updates.

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Camera won't work

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