Applecare ending soon

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Level 1

8 points

Applecare ending soon

I' have a problem with my macook. But my apple care warrnty enda on 11th april 2020. Because of covid outbreak i cant reach a apple repairing center. What should i do?

MacBook Pro 13", macOS 10.15

Posted on Mar 31, 2020 8:36 AM

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Answer 1

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Phil0124

Level 10

217,022 points

Mar 31, 2020 9:00 AM in response to kalana288

You will need to call the Apple Authorized Service providers in Sri Lanka, and find out if one of them can let you ship your Mac to them for service.

Unfortunately Apple does not have retail presence and as such no way to ship them a computer for service.

See here: Mac Repair - Official Apple Support Asia

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Answer 2

Phil0124

Level 10

217,022 points

Mar 31, 2020 8:40 AM in response to kalana288

Apple offers the option of shipping the computer to them for service in many countries around the world.

What country are you in?

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Answer 3

Mar 31, 2020 9:23 AM in response to kalana288

You can also initiate the "paper" trail for your issue— this may serve you well for documentation of an issue prior to your AppleCare expiration:

https://support.apple.com/my-support

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Answer 4

kalana288 Author

Level 1

8 points

Mar 31, 2020 8:43 AM in response to Phil0124

thank u.. Im from Sri lanka

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Applecare ending soon

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