My iphone 8 is stuck on the start up screen.

My iphone 8 has been on a loop since yesterday evening. None of the apps on my phone were working so I decided to restart it. It went to the Apple logo start up screen, and stayed there for about 45 minutes. Then I tried to turn it off, it turned off, went to the logo screen for about 3 minutes, turns off again, and goes on that loop. I've tried to connect it to iTunes on my Mac, but iTunes cant seem to find my device.

iPhone 8, iOS 13

Posted on Mar 31, 2020 8:30 AM

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Question marked as Top-ranking reply

Posted on Mar 31, 2020 9:59 AM

Hello,

You'll need to connect to a computer as indicated in this link:

If your iPhone, iPad, or iPod touch won‘t turn on or is frozen

If the computer doesn't recognize your phone, see this:

If your computer doesn't recognize your iPhone, iPad, or iPod - Apple Support

Good luck.

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My iphone 8 is stuck on the start up screen.

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