iCloud backup of WhatsApp on cellular stops at 95% completion status

Manually initiated iCloud backup of whatsapp while on cellular connection does not go beyond 95% completion. After reaching 95% the iCloud backup of whatsapp stops and displays message - waiting for WiFi connection.

Moreover since the whatsapp backup continues till 95% completion even while on cellular, there is obviously no problem in cellular network connectivity.

I have already tested it on multiple cellular networks. Behaviour remains the same on multiple Cellular networks.

there is no problem in 100% completion of iCloud backup of WhatsApp while on WiFi.

Posted on Mar 31, 2020 10:34 AM

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5 replies

Apr 2, 2020 11:47 AM in response to sn72

What does iCloud back up?

Use iCloud Backup so that you have a copy of the information on your iPhone, iPad, and iPod touch.


How it works

iCloud Backup makes a copy of the information on your iPhone, iPad, and iPod touch. When your device is backed up in iCloud, you can easily set up a new device or restore information on one you already have. To let iCloud automatically back up your device each day, here's what you need to do:

  1. Make sure that iCloud Backup is turned on in Settings > [your name] > iCloud > iCloud Backup. If you're using iOS 10.2 or earlier, go to Settings > iCloud > Backup.
  2. Connect your device to a power source.
  3. Connect your device to a Wi-Fi network.
  4. Make sure that your device's screen is locked.
  5. Check that you have enough available space in iCloud for the backup.



You cannot back up your device to icloud on cellular data.

Apr 2, 2020 12:18 PM in response to razmee209

You are misunderstanding WhatsApp chat backup on iCloud with iCloud backup created by iOS.

I am referring to backup created by WhatsApp on the iCloud (and not the backup created by iOS itself on iCloud).

This WhatsApp backups created by clicking WhatsApp settings > Chats > Chat backup > backup now.

This backup is possible over cellular.

The WhatsApp website link mentioning backup over cellular is also enclosed once again:

WhatsApp FAQ - Can’t create or restore an iCloud backup

Apr 2, 2020 11:44 AM in response to razmee209

The link from WhatsApp website clearly mentions possibility of iCloud backup over cellular.

Moreover, if this were not possible, the backup would not proceed till 95%.

The link and an extract from that page is attached below.


WhatsApp FAQ - Can’t create or restore an iCloud backup



Hence it is entirely possible to create an iCloud backup on cellular.

Please help on the cause for the error I am facing.

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iCloud backup of WhatsApp on cellular stops at 95% completion status

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