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Mail app sound not working for new incoming emails

Mail app sound is not working for new incoming email, if email is from VIP list, it will give sound but for other new email there no sound. I read few post on apple community but none of them worked. Anyone has any suggestion/solution for this issue?


Already tried following things but no luck:

  1. Restarted iPhone
  2. Delete and configured Main all again


Device: Iphone 8

Software version: 13.3.1

iPhone 8, iOS 13

Posted on Mar 31, 2020 1:10 PM

Reply
Question marked as Top-ranking reply

Posted on Mar 31, 2020 1:26 PM

The default tone for New Mail is 'None'.


Go to Settings > Mail > Notifications, and check notifications settings on each account you wish to receive the notification for and make sure 'Sound' is changed to something else than 'None'. These settings will override tone you have set for 'New Mail' in Settings > Sounds & Haptics.



2 replies
Question marked as Top-ranking reply

Mar 31, 2020 1:26 PM in response to WinIT

The default tone for New Mail is 'None'.


Go to Settings > Mail > Notifications, and check notifications settings on each account you wish to receive the notification for and make sure 'Sound' is changed to something else than 'None'. These settings will override tone you have set for 'New Mail' in Settings > Sounds & Haptics.



Mail app sound not working for new incoming emails

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