iMessage Audio

So my audio messages sound very muffled and like I'm far away from my phone. I've tried cleaning out the speakers and resetting my phone. Is this a software problem or is there a way I can fix it? It only happens when I'm trying to send an audio message but it sounds find when others send me theirs.

iPhone XR, iOS 13

Posted on Mar 31, 2020 1:23 PM

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Question marked as Top-ranking reply

Posted on Apr 2, 2020 4:31 PM

Hi Vadeja,


Thanks for using Apple Support Communities! I see you're having an issue with Messages recordings and I'd like to help out.


Great job checking the speakers on your iPhone. What you'll want to do next is check the microphones, as that could be the issue here.


Take a look at the troubleshooting steps in this article and follow them, including making a test recording with the Voice Memos app and removing any case. If the microphones on your iPhone aren't working


Take care!

1 reply
Question marked as Top-ranking reply

Apr 2, 2020 4:31 PM in response to Vadeja

Hi Vadeja,


Thanks for using Apple Support Communities! I see you're having an issue with Messages recordings and I'd like to help out.


Great job checking the speakers on your iPhone. What you'll want to do next is check the microphones, as that could be the issue here.


Take a look at the troubleshooting steps in this article and follow them, including making a test recording with the Voice Memos app and removing any case. If the microphones on your iPhone aren't working


Take care!

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iMessage Audio

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