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App won’t open

I hav an app that’s no longer on the AppStore called PlayerIL. It’s a music app, it’s been working fine until today when it crashed on me and won’t let me open it again. I’ve cleared it from the recent apps and tried to reopen did nothing, I’ve restarted my phone did nothing, and I’ve force restarted my phone still did nothing. I would offload the app but because it’s no longer on the AppStore I don’t want to lose all my data and not be able to redownload it again. I don’t know what else to do to get the app open please help.

iPhone SE, iOS 13

Posted on Mar 31, 2020 5:20 PM

Best reply

lobsterghost1

Level 10

142,282 points

Posted on Mar 31, 2020 5:24 PM

Since it's no longer in the App Store, the developer is likely no longer supporting it. You'd need to reach out to the developer for help since this isn't an Apple product. Sorry.

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App won’t open

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