You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

tmbashor Author

Level 1

10 points

Acorn Subscription Access.

I purchased a subscription to ACORN TV. The cost was 1 month free and then $5.99 per month as advertised on the Apple e-mail offer and on my subscription confirmation e-mail. However, when I try to access the channel, it doesn't recognize my subscription using my apple ID. So, I tried to say, "I forgot my password" so that I can set up a new password. It tells me it doesn't recognize my e-mail. If I try to sign up through the ACORN app, it wants me to pay $6.99 vice $5.99 per month (with one free week instead of a free month).

So, how do I fix this with Apple (since my arrangement is with Apple not ACORN)? Apple support just keeps leading me in circles.

Posted on Mar 31, 2020 5:54 PM

Top-ranking reply

Urquhart1244

Community+ 2024

Level 10

142,896 points

Posted on Apr 1, 2020 12:55 AM

The Acorn TV subscription as started in the Apple TV app is only available in the Apple TV app. It cannot be exchanged with watching options in the separate Acorn TV app. And vise versa.

Apple TV Channels FAQ: Services, pricing, availability, and everything else you need to know - Macworld

Subscribe to Apple TV channels in the Apple TV app - Apple Support

View in context

Acorn Subscription Access.

Similar questions