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Problem with daughter’s shared name and avatar photo appearing on other phones

So, our continued annoyance with everyone in my family being under one Apple ID has a new problem. Right now, there are 4 of us in the family who share my Apple ID. We each have our own phones, phone numbers, iMessage emails, etc.


However, my daughter, sometime recently, created her own emoticon to display in iMessage. However, when my son or wife texts ME, the update profile pic and name message constantly pops up. My wife was informed by her boss, today, that any texts my wife sends to her ALSO shows the update notice for my daughter’s avatar and name!


I followed the directions to update/remove her avatar, but when I go to the “...” in the primary iMessage window, I get the “Sharing name and photo not available” because multiple phone numbers are associated with our ID. So I now can’t even turn it off!


How did she even manage to update her profile if this message comes up? And why the heck is it sending out from other phones on our account??


UPDATE: For whatever reason, the ability to edit the name and photo was ACTIVE on my wife’s phone, which had my daughter’s name and avatar active to share. I turned it off, but why was it working on her phone and not the others, giving me the error above? Also, no idea why or how my wife’s contact info and photo would have my daughter’s on it. This is infinitely confusing. One of the many reasons Apple ID accounts are a giant headache.


iPhone 6s

Posted on Mar 31, 2020 7:00 PM

Reply
Question marked as Top-ranking reply

Posted on Mar 31, 2020 7:18 PM

Apple IDs aren't meant to be shared. You should consider getting everyone their own Apple ID and setting up Family Sharing.


If 13 years old or older.


Apple ID - create a new.      


Apple ID – Create         


If under 13 years old, you will need to set up Family Sharing to create an ID.


Family Sharing and Apple ID for your child.      


Family Sharing.         


Family Sharing - Set up.        


When changing to the new ID, there may be some data loss, but you can minimize it. If syncing photos with iCloud, ensure Optimization is turned off in Settings/Your Name/iCloud/Photos and/or in Photos/Preferences/iCloud. Then make sure full resolution photos are on the device/computer. When signing out of iCloud, if asked whether you want to retain data, choose yes. Messages conversations will be lost if they are addressed to the ID. See the article below for other places that the old ID should be removed. See Winston Churchill's response in the below discussion. Also set up Family Sharing to keep access to your apps/purchases. 


Set up - your child’s iPhone, iPad, or iPod touch 


How to switch Apple IDs on your iPhone or iPad.      


How to transfer all files from one iCloud account to another.        


What to do after you change your Apple ID or password - Apple Support.     

Similar questions

1 reply
Question marked as Top-ranking reply

Mar 31, 2020 7:18 PM in response to DevCom

Apple IDs aren't meant to be shared. You should consider getting everyone their own Apple ID and setting up Family Sharing.


If 13 years old or older.


Apple ID - create a new.      


Apple ID – Create         


If under 13 years old, you will need to set up Family Sharing to create an ID.


Family Sharing and Apple ID for your child.      


Family Sharing.         


Family Sharing - Set up.        


When changing to the new ID, there may be some data loss, but you can minimize it. If syncing photos with iCloud, ensure Optimization is turned off in Settings/Your Name/iCloud/Photos and/or in Photos/Preferences/iCloud. Then make sure full resolution photos are on the device/computer. When signing out of iCloud, if asked whether you want to retain data, choose yes. Messages conversations will be lost if they are addressed to the ID. See the article below for other places that the old ID should be removed. See Winston Churchill's response in the below discussion. Also set up Family Sharing to keep access to your apps/purchases. 


Set up - your child’s iPhone, iPad, or iPod touch 


How to switch Apple IDs on your iPhone or iPad.      


How to transfer all files from one iCloud account to another.        


What to do after you change your Apple ID or password - Apple Support.     

Problem with daughter’s shared name and avatar photo appearing on other phones

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