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Internal mic on MacBook Pro not working with Zoom application for audio video conferencing

I downloaded Zoom and tested the mic. Not working. Followed the help links. Tried to fix the input the Sound control panel. Can't switch it to internal mic from external, and no option listed to do so. Something in the help referred to the following: "All sound input devices available to your Mac are listed. If your display has an internal microphone, it’s listed as “Display Audio.”" No drop down option for that.

How do I get my MacBook Pro to use it's internal mic on Zoom. FaceTime has never been an issue.

MacBook Pro 15", 10.15

Posted on Apr 1, 2020 9:36 PM

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Question marked as Top-ranking reply

Posted on Apr 2, 2020 8:34 AM

RegFleming1 wrote:

I downloaded Zoom and tested the mic. Not working. Followed the help links. Tried to fix the input the Sound control panel. Can't switch it to internal mic from external, and no option listed to do so. Something in the help referred to the following: "All sound input devices available to your Mac are listed. If your display has an internal microphone, it’s listed as “Display Audio.”" No drop down option for that.
How do I get my MacBook Pro to use it's internal mic on Zoom. FaceTime has never been an issue.



How To Install on Mac – Zoom Help Center


New Updates for macOS – Zoom Help Center


Download Zoom Diagnostics for Mac - ZoomSupport


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1 reply
Question marked as Top-ranking reply

Apr 2, 2020 8:34 AM in response to RegFleming1

RegFleming1 wrote:

I downloaded Zoom and tested the mic. Not working. Followed the help links. Tried to fix the input the Sound control panel. Can't switch it to internal mic from external, and no option listed to do so. Something in the help referred to the following: "All sound input devices available to your Mac are listed. If your display has an internal microphone, it’s listed as “Display Audio.”" No drop down option for that.
How do I get my MacBook Pro to use it's internal mic on Zoom. FaceTime has never been an issue.



How To Install on Mac – Zoom Help Center


New Updates for macOS – Zoom Help Center


Download Zoom Diagnostics for Mac - ZoomSupport


Internal mic on MacBook Pro not working with Zoom application for audio video conferencing

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