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Repetitive Kernel Panic

Hi,


I have a brand new MacBook Pro (16 Inch) which ever since I got keeps randomly shutting down with Kernel panic errors. It has done this since the first day I opened it, I have attached said error. This happens whenever the machine is asleep (lid closed) and when I come to use it again it has to boot. Its unclear if it happens upon wakeup or not.


Does anyone know how I can fix this or is it a fault with the machine?


MacBook Pro 16", macOS 10.15

Posted on Apr 2, 2020 1:13 AM

Reply
Question marked as Top-ranking reply

Posted on Apr 2, 2020 8:22 AM

xtechgamer735 wrote:

Hi,

I have a brand new MacBook Pro (16 Inch) which ever since I got keeps randomly shutting down with Kernel panic errors. It has done this since the first day I opened it, I have attached said error. This happens whenever the machine is asleep (lid closed) and when I come to use it again it has to boot. Its unclear if it happens upon wakeup or not.

Does anyone know how I can fix this or is it a fault with the machine?
<Kernel Panic Error.log>



Kernel Panics are predominately caused by hardware faults or faulty third-party kernel extensions.


If your Mac spontaneously restarts or displays a ... - Apple Support https://support.apple.com/en-us/HT200553

3 replies
Question marked as Top-ranking reply

Apr 2, 2020 8:22 AM in response to xtechgamer735

xtechgamer735 wrote:

Hi,

I have a brand new MacBook Pro (16 Inch) which ever since I got keeps randomly shutting down with Kernel panic errors. It has done this since the first day I opened it, I have attached said error. This happens whenever the machine is asleep (lid closed) and when I come to use it again it has to boot. Its unclear if it happens upon wakeup or not.

Does anyone know how I can fix this or is it a fault with the machine?
<Kernel Panic Error.log>



Kernel Panics are predominately caused by hardware faults or faulty third-party kernel extensions.


If your Mac spontaneously restarts or displays a ... - Apple Support https://support.apple.com/en-us/HT200553

Repetitive Kernel Panic

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