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icloud storage full, but no documents to be seen

My icloud storage is showing that it is full. The most storage taken up by 'Documents'


25GB taken up by Documents, but my Documents folder is empty.


How else can I clear space? Where are these hidden 'documents' that are taking up space in my icloud.

iPhone X, iOS 13

Posted on Apr 2, 2020 4:57 AM

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Question marked as Top-ranking reply

Posted on Apr 2, 2020 8:51 AM

Your profile shows that an iPhone is used see the article https://support.apple.com/en-in/guide/mac-help/mchle5a61431/10.15/mac/10.15

The reason why documents are showing empty still occupying the cloud storage space .

Important: After upgrading to iCloud Drive, your documents stored in iCloud Drive are only available on your computers and iOS and iPadOS devices that meet minimum system requirements and have iCloud Drive turned on. Your documents in iCloud Drive are also available on iCloud.com.

If you have devices with iCloud Drive turned off, documents and data on those devices aren’t kept up to date with documents and data on your devices with iCloud Drive turned on.

Also read the last paragraph of the article .


You can manage the iCloud storage : https://support.apple.com/en-in/guide/mac-help/mh36833/10.15/mac/10.15

https://support.apple.com/en-in/HT204247


1 reply
Question marked as Top-ranking reply

Apr 2, 2020 8:51 AM in response to Kelley06

Your profile shows that an iPhone is used see the article https://support.apple.com/en-in/guide/mac-help/mchle5a61431/10.15/mac/10.15

The reason why documents are showing empty still occupying the cloud storage space .

Important: After upgrading to iCloud Drive, your documents stored in iCloud Drive are only available on your computers and iOS and iPadOS devices that meet minimum system requirements and have iCloud Drive turned on. Your documents in iCloud Drive are also available on iCloud.com.

If you have devices with iCloud Drive turned off, documents and data on those devices aren’t kept up to date with documents and data on your devices with iCloud Drive turned on.

Also read the last paragraph of the article .


You can manage the iCloud storage : https://support.apple.com/en-in/guide/mac-help/mh36833/10.15/mac/10.15

https://support.apple.com/en-in/HT204247


icloud storage full, but no documents to be seen

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