Show my caller ID spinning wheel on iPhone

I had this problem too and I tried everything and nothing worked. I “chatted” online to an Apple person who very obligingly worked with me to troubleshoot a solution. We again tried everything: resets, airplane mode etc etc. then, he suggested I try another sim in the phone to see if it would work. I used my partner’s sim and it worked. The wheel stopped spinning and the toggle switch for turning in my Caller ID worked. Replacing the original SIM card showed the spinning wheel. The online Apple person concluded that the problem was the sim - or putting it another way- it was something my carrier needed to fix. So I immediately went to the carrier’s retail store at the local shopping centre. The customer assistant said it was just a matter of going into their app (which I had on my phone) and changing it there. Bingo! I now have my Caller ID toggle switch back in Settings on my phone and it is working perfectly.

Have the same problem and I discovered it is is WiFi related (one very specific WiFi network that I use), so I assume the issue is something to do with Phone over WiFi (Wi-Fi Calling).

My workaround that consistently works is either (1) Temporarily turn off WiFi or (2) Temporality put into AirPlane Mode then Show My Caller ID immediately works without hanging then re-enable

None of these suggestions worked for me. I have a solution that did work but it kind of stinks. You go into settings>general>reset>reset all settings. It works without having to backup and reinstall anything. You will have to redo all your other settings but you won’t lose any data or media on your phone. I bit the bullet and tried it because my setting was stuck in “off” and I was only getting the loading circle. So anytime I called family it would go directly to voicemail because they have the send unknown numbers to voicemail setting “on”. It was infuriating. Anyway. It worked for me. Good luck.

Turning off WIFI worked for me with my new SE 2020 - works for the spinning wheel problem with Show Caller ID, Call Waiting, and Call Forwarding. The SLIDER Button was not showing for any of theses phone features, just got the Spinning Wheel. Once the WIFI was turned off - by swiping up from bottom of screen and turning off - problem was resolved.

Have turned the WIFI back on and features are now still operational.

This looks like a problem that Apple needs to address in a sysytem update.

I have a iPhone 12 mini although I was advised by my carrier that this applies to all iOS devices. The issue relates to the method of signaling between the iOS device and the carrier's network. The device is looking for VoLTE functionality to change the setting instead of using 3G. For the record, I don't have this issue with any other handset so I wouldn't exclusively blame the carrier here.

They suggested, Either to turn off your mobile data via your device while making the change, or set mobile network settings to 3G only while making the change. It worked for me, hope it helps everyone else affected by this.

Hi mate,

similar to another response I switched my wifi off and it didn’t work. Tried aero plane mode and also hard reset; didn’t work.

I then switched my network off (the green one in the swipe down menu) and wallah!!! It stopped that little spinner right in its tracks and allowed me to turn my caller I.D back on.

hope this helps 👌🏼

Just fixed it by going to settings/ mobile/ then “network” and turning off “automatic”- and selecting your network from list below provided.

Worked for me. Thank you 

I fixed this! Months of trying all the answers / googling.

All you have to do:

Toggle ‘mobile data’ to off (settings -> mobile)

Toggle ‘show my caller ID’ (settings-> show my caller ID

Now you can toggle mobile data back on - FIXED! :)

Hi All, After trying all the above to stop the spinning wheel with no success, I found by dialing someones number (e.g. a family member's mobile), and while it is ringing, go back to the Phone I.D. in the settings. The Phone I.D. Switch seems to magically appear.

I think where people are getting it wrong is they are toggling airplane mode on. You have to toggle “Cellular” off. It hard-pulls the phone off the network and allows you to then toggle caller ID on and off.

Problem solve contact your phone carrier and get them to reset their phone network settings on there and not your end it should fix the problem then turn off your phone and back on and then put it on Aeroplane Mode and will fix the problem after fighting over a month with my phone K at finally got fixed today

Finally worked out a solution. I tried putting in airplane mode as suggested with no effect. But then I tried turning off Wi-Fi Calling in the Settings - Phone settings then the spinning wheel stopped enabling me to turn phone id on. I then turned Wi-Fi Calling back on.

I found turning off WiFi by flicking up screen to widgets from homepage to the WiFi icon worked,

but not when I turned off WiFi in Settings. Might need bth, but when I flick up and turned off blue wifi icon, the spinning wheel stopped.

Hi - I have found that your service provider will have a code to use to turn on id and turn it off ie #31* etc. contact your provider or try googling it and that should work.

Turning off WiFi didn't work for me. However! Turning WiFi Calling off, and then hitting the on/off button on side of iPhone DID WORK for me. On/Off toggle for Show My Caller ID popped up when I went back to view it. Brilliant! Thanks Creed0428 !!!!!