Wide angle camera option is missing
The .5 option is missing from the photo app. It used to be there. It shows up when I select SLO-MO but is not available on any other camera mode.
I am on IOS 13.4 (17E255).
Any ideas?
iPhone 11 Pro, iOS 13
The .5 option is missing from the photo app. It used to be there. It shows up when I select SLO-MO but is not available on any other camera mode.
I am on IOS 13.4 (17E255).
Any ideas?
iPhone 11 Pro, iOS 13
Hi there, dbrian451,
Thanks for visiting the Apple Support Communities. I understand that you're using an iPhone 11 Pro and are missing the Ultra Wide angle option in the Camera app for all modes except Slow Mo. I'm happy to help!
According to the information in iPhone 11 and iPhone 11 Pro camera features - Apple Support, both iPhone 11 and iPhone 11 Pro phones support the Ultra Wide angle photographs, and it should appear on all camera modes except Portrait (which only has options for 1x and 2x).
If you're not seeing the option where expected, I recommend first force closing any open apps: How to force an app to close on your iPhone, iPad, or iPod touch - Apple Support, then restarting your iPhone: Restart your iPhone - Apple Support.
Should the issue persist after that, back up your iPhone: How to back up your iPhone, iPad, and iPod touch - Apple Support, then reinstall the iOS software using the "Reinstall iOS or iPadOS" section of If you see the Restore screen on your iPhone, iPad, or iPod touch - Apple Support.
Best!
Cheers.
Hi there, dbrian451,
Thanks for visiting the Apple Support Communities. I understand that you're using an iPhone 11 Pro and are missing the Ultra Wide angle option in the Camera app for all modes except Slow Mo. I'm happy to help!
According to the information in iPhone 11 and iPhone 11 Pro camera features - Apple Support, both iPhone 11 and iPhone 11 Pro phones support the Ultra Wide angle photographs, and it should appear on all camera modes except Portrait (which only has options for 1x and 2x).
If you're not seeing the option where expected, I recommend first force closing any open apps: How to force an app to close on your iPhone, iPad, or iPod touch - Apple Support, then restarting your iPhone: Restart your iPhone - Apple Support.
Should the issue persist after that, back up your iPhone: How to back up your iPhone, iPad, and iPod touch - Apple Support, then reinstall the iOS software using the "Reinstall iOS or iPadOS" section of If you see the Restore screen on your iPhone, iPad, or iPod touch - Apple Support.
Best!
Cheers.
Apple support determined this to be a hardware failure and ended up replacing my phone as it was covered under AppleCare.
i have the same issue. The wide angle option is gone. Also when I open the camera it begins on 2x every time I open it. I restarted my phone, closed apps - nothing helps.
They replaced mine. Paid the deductible. I just spent two hours setting it up... and the brand new phone still won't allow wide angle in regular Photo or Video mode. Apple keeps telling me it is still a hardware issue when it's clearly a software issue.
I am also having the same issue. I'm also having problems on a 3rd party camera app I use, it won't let me use the 2x lens in it's portrait mode now but at least I can use the wide.
Very frustrated between the camera issues and recently having iTunes delete my entire music library.
i have the same issue
Wide angle camera option is missing