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Need help with reinstall OS x

MacBook Pro 2011 keeps booting the OS X Utilities and won't accept our Apple ID


MacBook Pro

Posted on Apr 4, 2020 10:02 AM

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Question marked as Top-ranking reply

Posted on Apr 4, 2020 10:18 AM

What is your main problem? It won't boot normally or the Apple ID you are trying to use for the reinstall isn't being accepted?


Have you tried reinstalling using Internet Recovery? Try booting into Internet Recovery (command - option/alt - R on a restart). It is a slow process. This will install the newest OS that the computer is compatible with. Reformat the drive using Disk Utility/Erase Mac OS Extended (Journaled), then click the Option button and select GUID. Quit Disk Utility. Then install the OS. When the computer restarts, you can use Setup Assistant to restore your data from Time Machine.


OS X Recovery.    


OS X Recovery (2).    

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1 reply
Question marked as Top-ranking reply

Apr 4, 2020 10:18 AM in response to bevi4545

What is your main problem? It won't boot normally or the Apple ID you are trying to use for the reinstall isn't being accepted?


Have you tried reinstalling using Internet Recovery? Try booting into Internet Recovery (command - option/alt - R on a restart). It is a slow process. This will install the newest OS that the computer is compatible with. Reformat the drive using Disk Utility/Erase Mac OS Extended (Journaled), then click the Option button and select GUID. Quit Disk Utility. Then install the OS. When the computer restarts, you can use Setup Assistant to restore your data from Time Machine.


OS X Recovery.    


OS X Recovery (2).    

Need help with reinstall OS x

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