Left side of my Apple EarPods not working

RWilson1990 Said:

“Left side of my Apple EarPods not working:[...] Does anyone know what is happening with replacements during this time when stores are closed? Any help would be much appreciated.”

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A Few Thoughts on Personal Experiences:

Check the balance settings (if an option) on your device that you are using as the audio source. Also, just wiggle it around a bit in your ear.

As for a Second Replacement:

If you want to look into that, then I would go about doing so. You have a one-year out-of-the-box limited warranty.

Being that all Apple Stores are closed at the moment, if approved of, then Apple will ship you a box, and you would receive a new pair, should Apple make that call.

I’ve had my device looked into. They took it in, and replaced it. All of that was performed via mail (FedEX and UPS).

So, in Conclusion...

I Recommend Contacting Apple Support About Send-In Service:

• Contact Us - Choose Locations
• USA: 1(800)MY-APPLE
• Proceed from there as Necessary

Hello,

Check the charging port for lint or other debris and see this:

If your headphones don‘t work with your iPhone, iPad, or iPod touch

Good luck.

RWilson1990 Said:

"Thank you for your responses. I have checked the settings and wires and it is still not working so I will contact Apple regarding a replacement. Thanks for your help!"

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You are welcome.

Sending this in for Service:

Remember to ask the Apple Rep on the phone about sending this in for service --- Apple Stores are closed down at the moment.