I've followed this instruction and this on how to download the USB driver for my Windows 10 but it's not working. Where do I find the USB driver for Windows 10?
iPhone 11 Pro Max, iOS 13
You likely have the Microsoft Store version of iTunes installed. You may have better luck removing it and using the direct download from https://www.apple.com/itunes/download/win64.
tt2
I followed the link you gave me and both of these locations do not have the Apple folder.
C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers or
C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\Drivers
I went into my Control Panel\Programs\Programs and Features and I don't even see iTunes as installed; however, it's installed. I can launch the iTunes application and logged into my account.
I'm also following this thread and one the users suggestion to removed the following in that order.
However, I don't see any of them besides the Bonjour is installed. So, what are my next steps?
Okay, I followed that instruction and now I have an exclamation on Apple Mobile Device USB and it's still not recognize my iPhone 11 Pro max.
So, what I did next right click and Right click/Update Driver/Search automatically for updated driver software and I got this window.
I closed it out and now, this is what it shows in my Universal Serial Bus Controllers:
Apple Mobile Device Service is also running and these apps are now installed.
turingtest2 wrote:
Now try iOS device not showing in iTunes for Windows - Apple Community again. Don't trust Windows when it says it is already using the best driver.
tt2
I tried that and I got the exclamation error as shown above.
How frustrating! The next line of attack you could try is to visit Troubleshooting issues with iTunes for Windows updates and install the previous build of iTunes instead of the current one. Links are at the very bottom of the user tip.
tt2
Revisiting this comment:
So, what I did next right click and Right click/Update Driver/Search automatically for updated driver software and I got this window.
Don't let Windows search for drivers. See iOS device not showing in iTunes for Windows - Apple Community again and explicitly tell Windows which driver you want it to use.
tt2
turingtest2 wrote:
Revisiting this comment:
So, what I did next right click and Right click/Update Driver/Search automatically for updated driver software and I got this window.
Don't let Windows search for drivers. See iOS device not showing in iTunes for Windows - Apple Community again and explicitly tell Windows which driver you want it to use.
tt2
I tried that several times. It's not working. I believed I've posted the result of that process in my previous posts. If I plugged in an iPhone 5, 6, or 7, it works fine. It's just not my Iphone 11 Pro Max.
The files are added to your computer when iTunes is installed. If they're not working try iOS device not showing in iTunes for Windows - Apple Community.
tt2
Just to try it out, I removed all these.
And then re-install iTunes with right-click run as Administrator and the same issue.
Here's the exact error from install the driver.
You mean reinstall iTunes? The issue now is, whenever I tried to update the Apple Mobile Device USB Driver by manually selecting the driver, it will give me this error.
Okay, here's what I found thus far. If I connect an iPhone 7, iTunes is able to recognize the device. Windows has no problem seeing this iPhone 7. However, if I plugged in my iPhone 11 Pro Max, I have that same error. Is it because the iPhone 11 Pro requires more power?
No, I manually select the driver that I've down loaded and it still fails. I already tried that method and posted the result back in Apr 4, 2020 12:48 PM and forward. Again, it works on other iPhones such as 5, 6, and 7 just not my 11 Pro max.
Now try iOS device not showing in iTunes for Windows - Apple Community again. Don't trust Windows when it says it is already using the best driver.
tt2
Where do I find the Windows 10 USB driver for iPhone 11 Pro Max?
