Hello
I have a question about my subscription. One hour ago Apple tried to withdraw money from my card in sum 19.99 dollars, but it failed, because I hadn't money on this card. As I understood, it was for Gradient unlimited app. I deleted this app and cancelled this subscription. but also can see this app in active. How can I change it?
iPhone X, iOS 13
I meant contact the person who created the app.
If you see a transaction you do not recognize or have an issue with a transaction open Wallet>tap on the card used>tap on the transaction (photo 1)>tap on the amount (photo 2)>look for a report an issue link. (photo 3)
photo 1 - select the transaction
photo 2 - click the amount
photo 3 - click the link
I meant contact the person who created the app.
If you see a transaction you do not recognize or have an issue with a transaction open Wallet>tap on the card used>tap on the transaction (photo 1)>tap on the amount (photo 2)>look for a report an issue link. (photo 3)
photo 1 - select the transaction
photo 2 - click the amount
photo 3 - click the link
the problem is that I haven't official vendor and support in my country (Ukraine). I tried to connect with US support, and tried to send an email, but now they can't accept my application, I don't know exactly why.
yeah, I did it. but it still waiting for billing this app. I cancelled my subscription for this app, but its still located in active. and its Writing that this app expires 02 may
Contact the vendor to see if they can help.
My Subscription
