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I have been signing in to my Apple ID for Imessage and Facetime but i keep getting a message saying "An error occurred during authentication." When I go to System Preferences and click on iCloud, neither imessage or Facetime are listed. I have no clue what to do.
MacBook Air 13", OS X 10.11
And, see If you get an error when trying to activate iMessage or FaceTime https://support.apple.com/en-us/HT201422
Contact Apple support; your Apple ID may be blocked.
Get a call from Apple support to help solve your problem using this link https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362
Apple ID Support https://support.apple.com/apple-id
Apple ID account security for country-specific and region-specific helphttps://support.apple.com/en-us/HT204169
And, see If you get an error when trying to activate iMessage or FaceTime https://support.apple.com/en-us/HT201422
Contact Apple support; your Apple ID may be blocked.
Get a call from Apple support to help solve your problem using this link https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362
Apple ID Support https://support.apple.com/apple-id
Apple ID account security for country-specific and region-specific helphttps://support.apple.com/en-us/HT204169
Are you running any anti - virus programs? Using a VPN?
Try setting up another admin user account in System Preferences/Users & Groups to see if the same problem continues. Please post back on whether or not this worked. Also try the Safe Mode. Please post back on whether or not this worked.
Isolating an issue by using another user account
If it works in the Safe Mode, try running this program when booted normally and then copy and paste the output in a reply. The program was created by Etresoft, a frequent contributor. Please use copy and paste as screen shots can be hard to read. Click “Share Report” button in the toolbar, select “Copy to Clipboard” and then paste into a reply. This will show what is running on your computer. No personal information is shown. If the log won’t post, try posting it in Pastebin and provide a link in a reply. After pasting the report in a PasteBin page, go to the top of the page, and copy the address in the URL bar. Paste that in a new reply. Pastebin.
Etrecheck – System Information.
Web site version if required. https://etrecheck.com
Help with imessage and facetime log in on Mac
