Apple Event: May 7th at 7 am PT
My son gave me his macpro and even though he restored it to factory settings and installed all new updates, imessage and Facetime give me an "authentication failed" message when I try to sign in. I've tried dozens of solutions, but nothing works.
Mac Pro
Is the Apple ID locked from server and shows zero account , contact apple support senior apple care advisors Contact Apple for support and service - Apple Support
Read the article If you can’t turn on or sign in to iMessage or FaceTime - Apple Support
Prefer to erase the hard drive and reinstall Mac OS Erase and reinstall macOS - Apple Support
After installing Os don't install and use any third party software / apps / cleaners / anti virus in Mac , don't use VPN service .
Is the Apple ID locked from server and shows zero account , contact apple support senior apple care advisors Contact Apple for support and service - Apple Support
Read the article If you can’t turn on or sign in to iMessage or FaceTime - Apple Support
Prefer to erase the hard drive and reinstall Mac OS Erase and reinstall macOS - Apple Support
After installing Os don't install and use any third party software / apps / cleaners / anti virus in Mac , don't use VPN service .
When I went to “set up your iphone and FaceTime on Mac for phone calls/set up your iphone (picture attached): 1st bullet point, turn wi-fi calling on and tried to use FaceTime on my mac. It did not work, giving me an authentication error. I tried the 2nd bullet point, “calls on other devices, turn it on. When I tapped it, I received a message picture attached). I am signed in and use the same iCloud account on both devices. Facetime and messages work on my iphone, but not the Mac.
My Apple ID is not locked from server. I have tried everything in the Apple Support article link you provided. I am not using a third party software / apps/ cleaners / anti virus for Mac or VPN service. The hard drive was erased and Mac OS and all updates were reinstalled. I still have the same problem. While researching for a solution, this situation comes up a lot, but no solution. 😣
Open disk utility using spotlight , select Macintosh HD click on first aid > continue in the end report file system exit code is zero should appear if it shows 1 the installation is not in a proper way as some glitches were there while installation .
Linked to “allow phone calls on your
iphone, and then set up your other devices”: Bullet points #1 and #3 - completed / Bullet point #4 - when I go to FaceTime, preferences is not available.
I followed your instructions above and the file report system exit code is 0.
Cannot sign into imessage and Facetime
