My iMessage won’t activate

Hello everyone.

I’m currently having trouble with my iMessage, it won’t activate no matter what I do with it, I’ve tried doing what Apple says but it still wouldn't work. Can anyone help me with this issue?

Thank you so much.



[Re-Titled by Moderator]

iPhone X, iOS 13

Posted on Apr 5, 2020 7:10 AM

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3 replies

Apr 5, 2020 8:14 AM in response to Need_help_Issue

Not knowing what you have tried, see if anything here helps.


Messages - If you get an error when trying to activate iMessage or FaceTime.    


Messages Troubleshooting.   


Do you have access to another WiFi network where you can try? That has worked for several people.


Try a restart.


Restart your iPhone, iPad, or iPod touch         


Try a forced restart.


Reset Device.      


If necessary


Hard reset.        


Do a backup and try a factory reset. Then restore from your backup.


Restore to Factory setting.      


Backup - Restore your device from an iCloud or iTunes backup.      


If you still have problems, have someone else attempt to sign in using their Apple ID. If they can successfully sign in and use Messages/FaceTime, it may be your Apple ID. Someone I know had this happen and I was able to sign in using my Apple ID. After a call to Apple Support and then being elevated to a tier 2 support person, it turned out it was a problem with their Apple ID. It took the software engineers 3-4 days to fix the problem. When calling Apple, make sure you tell them it is an Apple ID problem so you don't get charged.


You can also try signing in on another device/computer. There have been a couple of posts where people's device/computer was blocked. You will need to contact Apple for that problem also.


There is a contact link.


Apple ID - Official Apple Support.    


Contact Apple for help with Apple ID account security - Apple Support.  (The link doesn’t always load)


Get Support    Work through the screens to get a chat option. 


https://twitter.com/AppleSupport


Or fill out and submit  iTunes Store - Contact Us - Official Apple Support   The form is for iTunes, but will get passed to the ID Support section. 



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My iMessage won’t activate

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