HELP with data transfer from iTunes Back-up to new iPad.

iTunes not recognizing new iPad for transfer from older iPad. Re-started both MacPro and iPad pro numerous times, installed 10.14.6 security update, disabled security software and can't get past "Connect to Mac...with iTunes" screen.

iPad Pro, iOS 13

Posted on Apr 5, 2020 10:55 AM

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1 reply

QuickPost

Level 10

103,437 points

Apr 5, 2020 7:43 PM in response to NewiPadHELP

Hello,

Please refer to the following Apple Support document.

If your computer doesn't recognize your iPhone, iPad, or iPod - Apple Support

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HELP with data transfer from iTunes Back-up to new iPad.

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